Category Archives: Policies

How to Recycle our Home Compostable bags – Plants v Plastic

Garden Recycling

How to Recycle our Home Compostable Bags – Summary If you receive your chocolates in a clear bag with a ‘Home compostable’ sticker here’s the short summary of how to recycle it :- Your bag can be put in your home Compost heap and will degrade and completely disappear in a few weeks. Many local […]

Privacy Policy and GDPR

Our objective is complete customer satisfaction Lick the Spoon takes your privacy very seriously. To ensure your privacy is protected we provide this notice explaining our practices in collecting and using your data. This notice has now been updated for the new General Data Protection Regulations (GDPR). What This Privacy Policy Covers This policy covers […]

Cyber Security

Lets Encrypt SSL

July 2021 We have changed our payment provider from Sagepay to Stripe. Payment capture is now integrated into our website checkout. Paypal is still provided as an option. No card details are stored on our server. August 2018 update Our website is fully encrypted SSL secure. That is, when you browse our site you’ll notice […]

Click and Collect

Chocolate bars stacked 2

It is now possible to Click and Collect your chocolates having them delivered to a local shop via Interlink’s and DPD’s Ship to Shop service. This option is selected via Interlinks in flight options available in Interlinks email/text to you when your order is shipped. Note ensure you enter your final shipping destination at our […]

You’ve made a cow very Happy today!

Cocoa the Cow

You’ve made a cow very happy today! Why we pay a fair price for cream and have signed up to the government’s Prompt Payment Scheme… I was reading the Sunday paper the other day about the plight of dairy farmers in the UK. It’s been difficult for them for many years now but the ongoing […]

Fresh Chocolates Shelf Life?

Award winning handmade chocolates

Fresh Chocolates We refer to many of our chocolates as ‘fresh chocolates’. These are ganache based recipes that use deliciously rich organic Jersey cream delivered straight to us twice a week from Ivy House Farm. These ganache based fresh chocolates are best eaten within two weeks of purchase. You will find our fresh chocolates in […]

Secure Online Payment

We provide secure online payment with two option:- Stripe – via a direct entry of card details at the checkout. PayPal – You don’t need an account to pay with Paypal, you can pay as a guest. Please note that we don’t process or store any card details on our website. We do gather personal information in […]

Chocolate Delivery Information

Alas we have to charge you for shipping and delivery, but at least you can avoid putting your back out with heavy bags and avoid the traffic wardens! Chocs Away! Lick the Spoon Ltd. Company registration No. 6636121. Place of Registration: England. Registered address: Unit 2 Masons Wharf, Potley Lane, Corsham, Wiltshire, SN13 9FY

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